Legal
Privacy Policy
This page describes how Einwechter Plumbing and Heating Inc. (Einwechter Plumbing) handles information you share with us through this website, by phone, or by email. The plain version: we collect what you give us so we can answer your enquiry and serve you well, and we do not sell or trade it.
What we collect
When you submit our contact form, call the shop, or email us, we collect the name, phone number, email address, and project description you choose to share. When you visit the website, our hosting provider records standard server logs (IP address, browser, referring page, time of request) for routine security and operations.
How we use it
We use your contact information solely to respond to your enquiry, schedule the work, deliver service, follow up on completed projects, and bill correctly. We may use it to send a service reminder if you have asked us to keep a system on a maintenance schedule.
Who has access
Only Einwechter Plumbing & Heating staff who need it to do their job. We do not sell, rent, or trade your information. We may share information with a service provider (for example, an email provider) strictly to operate the business.
How long we keep it
We retain customer records for as long as we are legally required to (Canadian record-keeping rules typically require retention of business records for several years) and for as long as we may need them to honour warranties, answer service questions, or comply with our obligations.
Your choices
You may ask us at any time to access, correct, or delete the personal information we hold about you. Email service@einwechterplumbing.com or call (519) 573-8662 and we will sort it out.
Cookies & analytics
This website does not currently set marketing or advertising cookies. If basic analytics cookies are added in the future, they will be limited to understanding how the site is used so we can improve it.
Updates
We may update this policy if our practices change. The date below shows the most recent revision.
Contact
Questions about this policy? Call (519) 573-8662 or email service@einwechterplumbing.com.
Last revised · 2026-05-05